The Minister of Communications Technologies, Sofiene Hemissi, announced, on Friday, November 6, 2026, the planned launch of several new remote administrative services by the end of the year. These services notably concern identity documents, driving licenses, and certain tax and municipal procedures.
This announcement comes as the network of digital service houses continues its deployment across Tunisian municipalities, with nearly 72,000 administrative operations carried out by the end of October 2026.
The Essentials
- New remote administrative services are announced before the end of 2026.
- The procedures include identity documents, driving licenses, and certain tax obligations.
- Approximately 48,000 citizens have benefited from the digital service houses by the end of October 2026.
- The network comprises 34 structures spread across 21 governorates.
- The completion rate of the customs information system stands at 40%.
Several administrative procedures soon accessible remotely
Among the services whose launch is planned before the end of 2026 are the issuance of residence attestations, the renewal of driving licenses, and the applications for issuing and renewing national identity cards and passports.
The program also provides for remote payment of municipal taxes in certain municipalities, as well as online tax declaration for individuals.
These new services aim to simplify administrative formalities and reduce the need to travel to administrations. The practical access modalities and the precise service implementation timetable for each service have not been detailed in the information provided.
Nearly 72,000 operations carried out in the digital service houses
During a joint session held at the headquarters of the Assembly of the Representatives of the People (ARP), bringing together the Committee on Organization of the Administration, its Development, Digitization, Governance and the Fight Against Corruption, as well as the Committee on Development Plans and Major Projects of the National Council of Regions and Districts, Sofiene Hemissi presented a report on proximity digital services.
According to the minister, the digital service houses located in municipalities welcomed around 48,000 citizens up to the end of October 2026, enabling nearly 72,000 administrative operations.
The network currently counts 34 structures spread across 21 governorates. These spaces offer 26 administrative services under seven public bodies and provide electronic payment methods.
| Indicator | Data |
|---|---|
| Citizens welcomed up to end of October 2026 | Approximately 48,000 |
| Operations carried out up to end of October 2026 | Nearly 72,000 |
| Digital Service Houses | 34 |
| Governorates covered | 21 |
| Administrative services offered | 26 |
| Public bodies involved | 7 |
Customs, health and justice: several digital projects underway
Addressing the progress of major digital transformation projects, Sofiene Hemissi indicated that the completion rate of the customs information system had reached 40%.
The ministry is concurrently pursuing several initiatives aimed at modernizing administrative management tools and strengthening the efficiency of public services.
Among the projects mentioned are the completion of the health information system, the development of the Ministry of Justice’s information system, and the upgrading of the “INSAF” system, devoted to human resources management in the civil service.
Digital consular services for Tunisians abroad
The minister also spoke of the department’s orientation toward the generalization of digital consular services and the development of electronic payment solutions aimed at Tunisians living abroad.
This approach aims to facilitate remotely completing consular and administrative formalities, while reducing processing times for requests.
All of these projects are part of the digitization strategy of the public administration, with objectives including improving the quality of services provided to citizens and businesses, simplifying procedures, and strengthening transparency and administrative governance.
